Communication & Updates
ILG provides superior customer service. We strongly believe in communication, keeping our clients informed on the status of their claims, and working together to obtain maximum recovery.
Whether you have 100’s of claims or just a few, at ILG there is no “Black Hole” where those other firms lose your files.
At ILG we speak your language and truly understand your insurance claim needs and goals!
ILG provides cloud based email notification when your file reaches certain milestones.
Monthly Status Reports on All of Your Files
To keep our clients informed regarding ongoing litigation as well as updates on case milestones, clients receive a monthly status report.
Dedicated Client Representative
ILG provides each corporate client with a Dedicated Client Representative that understands your claim, company goals and the way you operate. Having a Dedicated Client Representative, also removes the unknown of having to deal with a new person every time you call.